Privacy Policy

1. Introduction

Blindersoe Private Limited ("we," "our," or "us") is committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you use our plot and apartment management software and related services.

Company Details:

• Company Name: Blindersoe Private Limited
• Registration Number: U72200AP2023PTC123908
• GSTIN: 37AALCB3789P1ZO
• Address: No.69, 4th Floor, Skanda, Khadak Pura, Kurnool, Andhra Pradesh 518001, India

2. Information We Collect

2.1 Personal Information

When you use our services, we may collect the following types of personal information:

• Name, email address, and phone number
• Company name and business information
• Billing and payment information
• Real estate project details and property information
• Customer and agent information related to your real estate projects

2.2 Technical Information

We automatically collect certain technical information including:

• IP addresses and device identifiers
• Browser type and version
• Operating system information
• Usage data and interaction patterns
• Cookies and similar tracking technologies

3. How We Use Your Information

We use your personal information for the following purposes:

• Service Provision: To provide our plot and apartment management software services
• Account Management: To create and manage your user accounts
• Customer Support: To respond to your inquiries and provide technical support
• Payment Processing: To process payments and maintain billing records
• Service Improvement: To analyze usage patterns and improve our services
• Security: To protect against fraud and ensure platform security
• Legal Compliance: To comply with applicable laws and regulations

4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• Service Providers: With trusted third-party service providers who assist in delivering our services
• Legal Requirements: When required by law, court order, or government regulation
• Business Transfers: In connection with a merger, acquisition, or sale of business assets
• Consent: With your explicit consent for specific purposes

5. Data Security

We implement comprehensive security measures to protect your personal information:

• Encryption: Data is encrypted during transmission and storage
• Access Controls: Strict access controls limit who can access your information
• Regular Audits: We conduct regular security audits and assessments
• Secure Infrastructure: Our servers and databases are hosted in secure facilities
• Employee Training: Our staff receives regular privacy and security training

6. Data Retention

We retain your personal information for as long as necessary to:

• Provide our services to you
• Comply with legal obligations
• Resolve disputes and enforce agreements
• Meet regulatory requirements

When information is no longer needed, we securely delete or anonymize it.

7. Your Rights

You have the following rights regarding your personal information:

• Access: You can request access to your personal information
• Correction: You can request correction of inaccurate information
• Deletion: You can request deletion of your personal information
• Portability: You can request a copy of your data in a portable format
• Objection: You can object to certain processing of your information
• Withdrawal: You can withdraw consent where processing is based on consent

8. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Remember your preferences and settings
• Authenticate users and prevent fraud
• Analyze site traffic and usage patterns
• Improve our services and user experience

You can manage cookie preferences through your browser settings.

9. Third-Party Services

Our platform may integrate with third-party services such as:

• Payment processors for transaction handling
• Cloud storage providers for data hosting
• Analytics services for usage monitoring
• Communication platforms for customer support

These third parties are bound by their own privacy policies and our data processing agreements.

10. International Data Transfers

Your information may be transferred to and processed in countries other than India. We ensure appropriate safeguards are in place to protect your data in accordance with applicable data protection laws.

11. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware of such collection, we will take steps to delete the information promptly.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of material changes by:

• Posting the updated policy on our website
• Sending email notifications to registered users
• Providing in-app notifications

13. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

• Email: contact@blindersoe.com
• Phone: +91 9014975206
• Phone: +91 9652649967
• Address: No.69, 4th Floor, Skanda, Khadak Pura, Kurnool, Andhra Pradesh 518001, India

14. Governing Law

This Privacy Policy is governed by the laws of India, including the Information Technology Act, 2000, and applicable data protection regulations. Any disputes will be subject to the jurisdiction of courts in Kurnool, Andhra Pradesh.

Last Updated: January 2025
Effective Date: January 2025