Terms and Conditions

1. Acceptance of Terms

By accessing and using Blindersoe's Real-time Plot and Apartment Management Software and related services, you accept and agree to be bound by the terms and provisions of this Software Service Agreement. These terms apply to all services, communications, and interactions between you and Blindersoe Private Limited.

2. Company Information

Company Name: Blindersoe Private Limited

Registration Number (CIN): U72200AP2023PTC123908

GSTIN: 37AALCB3789P1ZO

Startup India Certificate: DIPP141410

Registered Address: No.69, 4th Floor, Skanda, Near Congress Office, Khadak Pura, Kurnool, Andhra Pradesh 518001, India

Contact: +91 9652649967, contact@blindersoe.com

3. Cost Structure and Exclusions

Cost Exclusions: The mentioned costs for the Real-time Plot Management Software are exclusive of Goods and Services Tax (GST) and any other applicable taxes or levies unless specifically mentioned. These taxes will be added to the final invoice and are the responsibility of the client.

3.1 Payment Methods

Our company provides flexibility in payment options for your convenience. We accept various payment methods including:

• Bank transfers (preferred method)
• Online payment gateways
• Checks and demand drafts
• Cash payments (for local clients)

3.2 Payment Schedule

Payments for the project and subscription must be made within the timelines discussed and agreed in the quotation or invoice. The official order date is the day Blindersoe Private Limited receives the initial payment, which serves as the starting point for all project timelines.

Failure to Pay: Failure to complete payments within the agreed timelines will result in cancellation of the subscription and deletion of the client's instance and associated data, without any refund of amounts already paid.

4. Project Delivery and Timeline

Project Delivery Timeline: The project will be delivered within the mentioned business days from the date the subscription payment is received. This timeline is contingent upon:

• Timely provision of all necessary inputs from the client
• Prompt approvals and feedback from the client
• Completion of all required documentation
• Availability of necessary third-party integrations

Delays caused by the client may result in an extension of the delivery timeline without penalty to Blindersoe Private Limited.

As-Delivered System: The system will be delivered as configured and agreed at the time of delivery. Any requirement raised after delivery is treated as a new requirement and will be developed only if it falls within Blindersoe's product scope, and will be charged extra based on the scope of work.

5. Layout Mapping

Client-Provided Layouts: Blindersoe requests the client to provide the project layout in 2D, 3D, or any other format available. Whatever layout is provided by the client will be mapped as-is into the Blindersoe platform. Once mapping is completed, any subsequent changes, corrections, or redesign requests will be considered additional work and charged extra.

Blindersoe-Designed Layouts: If the layout design is provided or created by Blindersoe, mapping will begin only after the client confirms and approves the design. Once the layout is mapped, any further change requests will be charged extra.

• Layouts are mapped based on the files and approvals provided by the client
• Post-mapping revisions (plot boundaries, numbering, amenities, styling, or structure) are billable
• Client confirmation of design is final before mapping begins when Blindersoe creates the design

6. Data Setup

Initial Setup Only: Blindersoe Private Limited will perform the initial setup of the system, which includes basic inventory setup only. Beyond this initial basic inventory setup:

• Blindersoe will train the client's designated users to set up and manage further information
• Ongoing data entry, updates, and configuration of additional inventory or project data remain the client's responsibility
• Requests for Blindersoe to perform additional data setup beyond the initial basic inventory may be charged separately

7. Software Licensing and Usage

7.1 License Grant

Software Licensing: The software provided under this agreement is licensed, not sold. The client is granted a non-exclusive, non-transferable license to use the software for the purposes outlined in this agreement. The license includes:

• Right to use the software for real estate plot and apartment management
• Access to software updates and maintenance during active subscription
• Technical support as per the service level agreement
• Documentation and training materials

7.2 License Restrictions

Under this license, you may not:

• Copy, distribute, or modify the software unauthorized
• Reverse engineer, decompile, or disassemble the software
• Use the software for any illegal or unauthorized purpose
• Transfer or sublicense the software to third parties
• Remove any copyright or proprietary notices from the software

8. Support and Maintenance

Software Support and Maintenance: Blindersoe Private Limited will provide comprehensive support and maintenance services during the active subscription period, including:

• Bug fixes and error resolution
• Technical support via phone, email, and online channels
• Software updates and security patches
• Performance optimization and monitoring
• User training and documentation updates

9. Renewal and Subscription Terms

9.1 Monthly/Annual Renewal

Renewal Reminder: Blindersoe Private Limited will send a renewal reminder at least one (1) month before the subscription renewal date. It is the client's responsibility to renew on time after receiving the reminder.

Renewal Charges: The renewal charges for software license, maintenance, and support services must be paid on time. Failure to renew within the agreed timeline will result in:

• Removal of the client's software instance
• Automatic expiration of the contract
• Discontinuation of all services
• Loss of access to the software platform and associated data
• Suspension of technical support

Renewal terms, conditions, and charges will be communicated with the renewal reminder sent before one month of the due date.

9.2 Price Adjustments

Price Adjustments: The costs associated with the Real-time Plot Management Software are subject to change due to:

• Market conditions and inflation
• Changes in scope or requirements
• Technology upgrades and improvements
• Regulatory changes affecting costs

Blindersoe Private Limited will notify clients of any price adjustments at least 30 days in advance. New prices will apply to subsequent invoices and renewals. Continued use of services after notification constitutes acceptance of updated pricing.

10. Additional Services and Scope Changes

As-Delivered Scope: The system is delivered as agreed. Any feature, change, integration, or customization requested after delivery is a new requirement. Such work will be taken up only if it is within Blindersoe's product and service scope, and will be charged extra based on the assessed scope.

Additional Requirements: Out-of-scope or post-delivery requests include, but are not limited to:

• Custom feature development
• Additional integrations not in original scope
• Layout remapping or post-mapping revisions
• Enhanced reporting and analytics
• Additional user licenses beyond agreed limits
• Extended support hours or premium support
• Additional data setup beyond initial basic inventory

A formal quotation and timeline will be provided for any additional work. Development proceeds only after client approval of the quotation.

11. Refund Policy

Strictly No Refunds: Strictly no refunds are allowed under any circumstances once payment has been made or work has commenced. This includes, but is not limited to:

• Advance payments, subscription fees, and renewal charges
• Design and development work
• Layout mapping and system configuration
• Data migration and integration
• Training and documentation preparation
• Cancellation due to delayed or missed payments
• Instance removal due to non-renewal

All payments must be completed within the discussed and agreed timelines. Failure to pay on time will cancel the subscription and may result in deletion of the client's instance, with no refund of amounts already paid. Clients are advised to review the project scope and terms carefully before making any payments.

12. Domain and Hosting Responsibilities

Client Responsibilities: The responsibility for domain and hosting services lies with the client, including:

• Timely renewal of domain registration
• Payment of hosting service charges
• Maintenance of hosting account credentials
• Ensuring adequate hosting resources for software performance

Blindersoe Private Limited is not liable for disruptions or losses resulting from non-payment or late payment of domain and hosting charges. Renewal reminders may be provided as courtesy, but clients must ensure timely payment.

13. Confidentiality and Non-Disclosure

13.1 Mutual Confidentiality

Confidentiality: Both parties agree to maintain confidentiality of all proprietary information and data shared during the project, including:

• Business processes and methodologies
• Client data and customer information
• Technical details and software architecture
• Financial information and pricing structures
• Product plans and business strategies

13.2 Non-Compete Obligations

The receiving party agrees not to develop, manufacture, or distribute competing products or services for a period of 2 years from the agreement date.

14. Limitation of Liability

Liability Limitations: Blindersoe Private Limited's liability for any claim arising from this agreement shall be limited to the fees paid by the client. We are not liable for:

• Indirect, incidental, or consequential damages
• Loss of profits, data, or business opportunities
• Damages arising from third-party services or integrations
• Business interruption or loss of use
• Damages exceeding the contract value

15. Force Majeure

Force Majeure: Blindersoe Private Limited shall not be liable for delays or failures in performance due to circumstances beyond reasonable control, including:

• Natural disasters and acts of God
• Government actions and regulatory changes
• Communication network disruptions
• Global pandemics and health emergencies
• War, terrorism, and civil unrest

16. Termination

Termination Clause: Either party may terminate this agreement by providing 30 days' written notice. Upon termination:

• All outstanding fees for services rendered must be paid in full
• Blindersoe Private Limited will cease all work on the project
• Any unpaid balance becomes due immediately
• Client access to the software will be suspended and the instance may be removed
• No refunds will be issued for fees already paid
• Confidentiality obligations survive termination

17. Governing Law and Jurisdiction

Jurisdiction: All legal matters and disputes arising from this agreement shall be subject to the jurisdiction of the courts in Andhra Pradesh, India. This agreement is governed by and construed in accordance with the laws of India.

18. Miscellaneous Provisions

18.1 Entire Agreement

This agreement constitutes the entire understanding between parties and supersedes all prior discussions and agreements.

18.2 Amendments

Any amendments to this agreement must be in writing and signed by both parties.

18.3 Severability

If any provision is found invalid or unenforceable, remaining provisions shall remain in full force and effect.

18.4 Assignment

Neither party may assign rights or obligations under this agreement without prior written consent of the other party.

Last Updated: July 2026
Effective Date: July 2026