Terms and Conditions

1. Acceptance of Terms

By accessing and using Blindersoe's Real-time Plot and Apartment Management Software and related services, you accept and agree to be bound by the terms and provisions of this Software Service Agreement. These terms apply to all services, communications, and interactions between you and Blindersoe Private Limited.

2. Company Information

Company Name: Blindersoe Private Limited

Registration Number (CIN): U72200AP2023PTC123908

GSTIN: 37AALCB3789P1ZO

Startup India Certificate: DIPP141410

Registered Address: No.69, 4th Floor, Skanda, Near Congress Office, Khadak Pura, Kurnool, Andhra Pradesh 518001, India

Contact: +91 9014975206, contact@blindersoe.com

3. Cost Structure and Exclusions

Cost Exclusions: The mentioned costs for the Real-time Plot Management Software are exclusive of Goods and Services Tax (GST) and any other applicable taxes or levies unless specifically mentioned. These taxes will be added to the final invoice and are the responsibility of the client.

3.1 Payment Methods

Our company provides flexibility in payment options for your convenience. We accept various payment methods including:

• Bank transfers (preferred method)
• Online payment gateways
• Checks and demand drafts
• Cash payments (for local clients)

3.2 Payment Schedule

Payments for the project must be made as discussed in the quotation. The official order date is the day Blindersoe Private Limited receives the initial payment, which serves as the starting point for all project timelines.

4. Project Delivery and Timeline

Project Delivery Timeline: The project will be delivered within the mentioned business days from the date the subscription payment is received. This timeline is contingent upon:

• Timely provision of all necessary inputs from the client
• Prompt approvals and feedback from the client
• Completion of all required documentation
• Availability of necessary third-party integrations

Delays caused by the client may result in an extension of the delivery timeline without penalty to Blindersoe Private Limited.

5. Software Licensing and Usage

5.1 License Grant

Software Licensing: The software provided under this agreement is licensed, not sold. The client is granted a non-exclusive, non-transferable license to use the software for the purposes outlined in this agreement. The license includes:

• Right to use the software for real estate plot and apartment management
• Access to software updates and maintenance during active subscription
• Technical support as per the service level agreement
• Documentation and training materials

5.2 License Restrictions

Under this license, you may not:

• Copy, distribute, or modify the software unauthorized
• Reverse engineer, decompile, or disassemble the software
• Use the software for any illegal or unauthorized purpose
• Transfer or sublicense the software to third parties
• Remove any copyright or proprietary notices from the software

6. Support and Maintenance

Software Support and Maintenance: Blindersoe Private Limited will provide comprehensive support and maintenance services during the active subscription period, including:

• Bug fixes and error resolution
• Technical support via phone, email, and online channels
• Software updates and security patches
• Performance optimization and monitoring
• User training and documentation updates

7. Renewal and Subscription Terms

7.1 Monthly/Annual Renewal

Renewal Charges: The renewal charges for software license, maintenance, and support services must be paid on time. Failure to pay renewal fees will result in:

• Automatic expiration of the contract
• Discontinuation of all services
• Loss of access to the software platform
• Suspension of technical support

Renewal terms and conditions will be provided 30 days before the renewal date.

7.2 Price Adjustments

Price Adjustments: The costs associated with the Real-time Plot Management Software are subject to change due to:

• Market conditions and inflation
• Changes in scope or requirements
• Technology upgrades and improvements
• Regulatory changes affecting costs

Blindersoe Private Limited will notify clients of any price adjustments at least 30 days in advance. New prices will apply to subsequent invoices and renewals. Continued use of services after notification constitutes acceptance of updated pricing.

8. Additional Services and Scope Changes

Additional Requirements: Any additional requirements or changes requested by the client post-delivery will be considered out of scope and charged separately. This includes:

• Custom feature development
• Additional integrations not in original scope
• Enhanced reporting and analytics
• Additional user licenses beyond agreed limits
• Extended support hours or premium support

A formal quotation and timeline will be provided for any additional work.

9. Refund Policy

No Refund Policy: No refunds will be issued once work on the project has commenced. This includes but is not limited to:

• Design and development work
• System configuration and setup
• Data migration and integration
• Training and documentation preparation
• Any preliminary work related to the project

Clients are advised to review the project scope and terms carefully before making advance payments.

10. Domain and Hosting Responsibilities

Client Responsibilities: The responsibility for domain and hosting services lies with the client, including:

• Timely renewal of domain registration
• Payment of hosting service charges
• Maintenance of hosting account credentials
• Ensuring adequate hosting resources for software performance

Blindersoe Private Limited is not liable for disruptions or losses resulting from non-payment or late payment of domain and hosting charges. Renewal reminders may be provided as courtesy, but clients must ensure timely payment.

11. Confidentiality and Non-Disclosure

11.1 Mutual Confidentiality

Confidentiality: Both parties agree to maintain confidentiality of all proprietary information and data shared during the project, including:

• Business processes and methodologies
• Client data and customer information
• Technical details and software architecture
• Financial information and pricing structures
• Product plans and business strategies

11.2 Non-Compete Obligations

The receiving party agrees not to develop, manufacture, or distribute competing products or services for a period of 2 years from the agreement date.

12. Limitation of Liability

Liability Limitations: Blindersoe Private Limited's liability for any claim arising from this agreement shall be limited to the fees paid by the client. We are not liable for:

• Indirect, incidental, or consequential damages
• Loss of profits, data, or business opportunities
• Damages arising from third-party services or integrations
• Business interruption or loss of use
• Damages exceeding the contract value

13. Force Majeure

Force Majeure: Blindersoe Private Limited shall not be liable for delays or failures in performance due to circumstances beyond reasonable control, including:

• Natural disasters and acts of God
• Government actions and regulatory changes
• Communication network disruptions
• Global pandemics and health emergencies
• War, terrorism, and civil unrest

14. Termination

Termination Clause: Either party may terminate this agreement by providing 30 days' written notice. Upon termination:

• All outstanding fees for services rendered must be paid in full
• Blindersoe Private Limited will cease all work on the project
• Any unpaid balance becomes due immediately
• Client access to the software will be suspended
• Confidentiality obligations survive termination

15. Governing Law and Jurisdiction

Jurisdiction: All legal matters and disputes arising from this agreement shall be subject to the jurisdiction of the courts in Andhra Pradesh, India. This agreement is governed by and construed in accordance with the laws of India.

16. Miscellaneous Provisions

16.1 Entire Agreement

This agreement constitutes the entire understanding between parties and supersedes all prior discussions and agreements.

16.2 Amendments

Any amendments to this agreement must be in writing and signed by both parties.

16.3 Severability

If any provision is found invalid or unenforceable, remaining provisions shall remain in full force and effect.

16.4 Assignment

Neither party may assign rights or obligations under this agreement without prior written consent of the other party.

Last Updated: January 2025
Effective Date: January 2025